The Carrot and the Stick

There has long been a difference of opinions about the proper application of carrot versus stick–positive versus negative reinforcement–in encouraging the culture of feedback in the Judge Program. There’s really not much stick in the Judge Program when it comes to reviews these days. The current review-writing requirements are solely for advancement and maintenance. In the […]

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Giving Thanks

Thanksgiving. A holiday for eating turkey, watching football, and yes, giving thanks. “Thanks” is an important word in feedback, so much so that it is the name of my favorite book on the subject: Thanks for the Feedback by Douglas Stone and Sheila Heen. This book discusses feedback in three primary types: appreciation, coaching, and […]

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Taking Selfies – Part Three

Over the last couple of months we’ve explored the general value of introspection and self reviews. This value is one of the reasons that the Level 3 Advancement Process requires a comprehensive Self Review (in caps to distinguish it from normal self reviews). It’s important for L3s to be able to examine themselves honestly and […]

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