{"id":1040,"date":"2017-09-12T11:00:25","date_gmt":"2017-09-12T15:00:25","guid":{"rendered":"http:\/\/blogs.magicjudges.org\/feedback\/?p=1040"},"modified":"2017-09-13T17:29:51","modified_gmt":"2017-09-13T21:29:51","slug":"if-i-could-change-one-thing","status":"publish","type":"post","link":"https:\/\/blogs.magicjudges.org\/feedback\/2017\/09\/12\/if-i-could-change-one-thing\/","title":{"rendered":"If I Could Change One Thing About Feedback"},"content":{"rendered":"<p><span style=\"font-weight: 400\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-1041 alignleft\" src=\"http:\/\/blogs.magicjudges.org\/feedback\/files\/2017\/07\/Charles-Featherer.jpg\" alt=\"\" width=\"151\" height=\"151\" srcset=\"https:\/\/blogs.magicjudges.org\/feedback\/files\/2017\/07\/Charles-Featherer.jpg 300w, https:\/\/blogs.magicjudges.org\/feedback\/files\/2017\/07\/Charles-Featherer-150x150.jpg 150w, https:\/\/blogs.magicjudges.org\/feedback\/files\/2017\/07\/Charles-Featherer-125x125.jpg 125w\" sizes=\"auto, (max-width: 151px) 100vw, 151px\" \/>\u201cIf I Could Change One Thing About Feedback\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400\">This title hangs in the air over what is currently an empty page. As I look at it, thinking about it, I know two things.<\/span><\/p>\n<p><span style=\"font-weight: 400\">First, I\u2019ll fill this page.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Second, I know the result I want.<\/span><\/p>\n<p><span style=\"font-weight: 400\">But how do I get there without sounding \u2018preachy\u2019? How do I move thousands of Judges, of various ages, genders, backgrounds (social, economic, geographic, political and more) to see what I see? To share my vision?<\/span><\/p>\n<p><span style=\"font-weight: 400\">Starting at the beginning with an introduction is a solid choice, so let\u2019s try that.<\/span><\/p>\n<p><span style=\"font-weight: 400\">I consider myself a weird L1. Given my age, many expect when meeting me that I\u2019ve been playing this game we all love since the dawn of time. In truth, I\u2019ve been playing for only the last 5 years and judging for just over 2 of them. That\u2019s not long. Interactions between cards that many of you can interpret at the drop of a hat are oftentimes a struggle for me. I\u2019m definitely not a \u2018card guy\u2019. While I\u2019m steadily working to improve my understanding of the game and judging, I have a long way to go.<\/span><\/p>\n<p><span style=\"font-weight: 400\">On the other hand, I bring a lifetime of experience (nearly 20 years of management experience and over 16 years in a large volunteer organization in all levels of leadership positions) and I want to tell you something. Our approach to feedback could be improved. No. That\u2019s not right. It MUST be improved.<\/span><\/p>\n<p><span style=\"font-weight: 400\">A viewpoint I&#8217;ve seen commonly expressed regarding feedback in the program is that critical feedback designed to show areas for improvement outweighs positive points that could also be made. Don\u2019t get me wrong, I\u2019m a big fan of improvement. But the delivery, the execution, is sometimes&#8230;lacking. This means that a common reaction to feedback is denial. Why do you think we spend so much time discussing how and when to deliver Feedback? At a fundamental level, many don\u2019t value the message and would rather dissect the delivery method and messenger.<\/span><\/p>\n<p><span style=\"font-weight: 400\">It\u2019s time to shift our philosophy. Instead of looking at feedback as work, or a trial, or, \u201cDarn, I can\u2019t believe that person suggested I do this when <\/span><i><span style=\"font-weight: 400\">they <\/span><\/i><span style=\"font-weight: 400\">can\u2019t even do that,\u201d we need to look at feedback for what it really, truly is.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Feedback is a gift. It has value and meaning for both the giver and receiver.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For the giver, this means that we need to take more time. When you give a gift to someone, do you just grab something at whatever random airport you\u2019re passing through and hand it to them when you see them? No, you don\u2019t. You take your time. You pick something out that you believe the recipient will enjoy or have an emotional connection to. Maybe you wrap it and put a bow on it. Find the correct time and place to deliver it.<\/span><\/p>\n<p><span style=\"font-weight: 400\">For the receiver, it means that we need to understand what a gift signifies. It represents a conscious effort by the giver to imagine what would best help you and the bond that you share. They\u2019ve given active thought to what you need or desire. They\u2019ve worked, saved, and put together something of value and meaning for you.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Feedback isn\u2019t something you can hold in your hands. Sure, you can print out those nice words someone wrote about an interaction you had. But the real benefit of feedback is the lasting impression it can make. It\u2019s an emotional gift. If you want to make an impression and have them receive your gift with the intent of doing something positive with it, then you as the giver needs to spend more time thinking about how to deliver it and what form it should take. When receiving feedback, you should recognize that even though the message may not match your perception, at least that person took time to consider the best way they can to help you in your development.<\/span><\/p>\n<p><span style=\"font-weight: 400\">I\u2019m not here to suggest that all feedback will be perfect &#8211; how many gifts that we give or receive really are? We all need to try to take greater care with our feedback and consider the impression we want it to make and place greater value on how it is supposed to help us become better people.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Even the most critical feedback can be a gift, if the giver or receiver can frame it that way. It isn\u2019t a given that \u00a0the person cares about the receiver on some level (we can debate the finer points of this over a drink later). If someone takes the time to tell you something about how you did something wrong and why you did it wrong, then there is value in that even when the delivery is poor. Or, perhaps, we need to hear the feedback in very plain language for it to make an impression. The delivery can have a profound impact on our perception of feedback. <\/span><\/p>\n<p><span style=\"font-weight: 400\">No matter how it is delivered and what form it takes, feedback is a gift.<\/span><\/p>\n<p><span style=\"font-weight: 400\">If I could change one thing about the judge program, I\u2019d wave my magic wand, say, \u201cBippity boppity boo, feedback is for me and for you,\u201d and get us all to start to approach this critical step in the mentoring process with more understanding on both sides of the interaction. Next time you\u2019re giving feedback, think of it first as a gift. How can I deliver this message in such a way that this person will receive and use it in the future to improve themselves? When receiving feedback, think of how can you take what is being said and use it to improve your judging.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Changing your perception of feedback isn\u2019t something that happens because you read an article. It happens because you make a positive choice for the future in how you wish to leave your mark on the program. Feedback is a gift. Go forward and spread the joy of feedback. As you do, remember the value of feedback as you receive it in turn.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Changing your perception of feedback isn\u2019t something that happens because you read an article. It happens because you make a positive choice for the future in how you wish to leave your mark on the program.<\/p>\n","protected":false},"author":275,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[108,26,24],"tags":[109,93,54,57],"language":[78],"class_list":["post-1040","post","type-post","status-publish","format-standard","hentry","category-charles-featherer","category-motivation","category-vision","tag-charles-featherer","tag-edited-by-elliot-raff","tag-motivation","tag-vision","language-en"],"_links":{"self":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts\/1040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/users\/275"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/comments?post=1040"}],"version-history":[{"count":5,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts\/1040\/revisions"}],"predecessor-version":[{"id":1099,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts\/1040\/revisions\/1099"}],"wp:attachment":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/media?parent=1040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/categories?post=1040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/tags?post=1040"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/language?post=1040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}