{"id":781,"date":"2017-01-17T11:00:48","date_gmt":"2017-01-17T16:00:48","guid":{"rendered":"http:\/\/blogs.magicjudges.org\/feedback\/?p=781"},"modified":"2017-03-03T13:11:49","modified_gmt":"2017-03-03T18:11:49","slug":"feedbag-10-total-recall","status":"publish","type":"post","link":"https:\/\/blogs.magicjudges.org\/feedback\/2017\/01\/17\/feedbag-10-total-recall\/","title":{"rendered":"Feedbag #10: TOtal Recall"},"content":{"rendered":"

\"image.aspx_1_cropped\"Hello and welcome to this month\u2019s edition of the <\/span>Feedbag<\/span><\/a>! <\/span>Last time<\/span><\/a>, we covered providing feedback to a judge while playing in their event. This month\u2019s prompt comes straight to us from the comments section of last month\u2019s article, courtesy of John Reuben Ferrer<\/a><\/span><\/span>:<\/span><\/p>\n

I am of the opinion that feedback should also be solicited from the TOs perspective. In my area, TOs don\u2019t normally send feedback via Judge Center or Apps. Feedback (if any) is usually given verbally. I find that writing down feedback facilitates retention and it will always be something that the subject judge can go back to and grow from. Perhaps this can be another subject that you can write about on Feedbag.<\/span><\/i><\/p><\/blockquote>\n

This is a really interesting point, one that\u2019s not often discussed. It also ties in really well to our blog\u2019s current theme, coaching.<\/span><\/p>\n

Most Tournament Organizers aren\u2019t certified judges, and as a result aren\u2019t actually very well connected with the judge program. There\u2019s no requirement for them to be familiar with any aspect of it, including <\/span>Judge Center<\/span><\/a>, where we submit written reviews. So if you\u2019re interested in getting written feedback from TOs, you\u2019ll have a significant education burden. You\u2019ll likely have to show TOs not only <\/span>how<\/span><\/i> to provide a written review for a judge but also <\/span>why<\/span><\/i> they should do it.<\/span><\/p>\n

The <\/span>how<\/span><\/i> might be the easier part. You don\u2019t need to be a judge to have a Judge Center account, so helping your TO set up the account should be a straightforward process that simply requires you to point them at the website. You may need to involve <\/span>WotC customer support<\/span><\/a> to help resolve password issues, if any. <\/span><\/p>\n

As an aside, I use the <\/span>Judge Center<\/span><\/a> as a tool to screen judge candidates. If someone tells me they\u2019re interested in being a judge but isn\u2019t willing to put forth enough effort to sign up for Judge Center and maybe contact support if needed, it\u2019s a pretty good indicator that they\u2019re also not actually willing to put enough effort into being an engaged judge. The same is likely true of TOs — if they balk at signing up for a website, even one like Judge Center featuring the latest technology 1999 has to offer, they\u2019re probably not going to be willing to put very much effort into providing you with written feedback.<\/span><\/p>\n

So, it might be up to you to sell the TO on the idea. If they\u2019re invested in the success of their own business, they should be interested in this feedback outlet. The TO hires you to run their events because you\u2019re the event expert — you\u2019ve got the rules and policy knowledge to correctly solve any problems that come up. If you\u2019re at the point where you\u2019re head judging PPTQs, the events can\u2019t happen without you. If your area doesn\u2019t have a dense judge population, you might be one of only a few judges who works events at that store. It\u2019s in the TO\u2019s best interest to provide you with feedback so that you can more effectively fulfill the obligations of your role.<\/span><\/p>\n

In other words, you need to help your TO realize that a request for feedback is an invitation: \u201cThis thing you\u2019re hiring me to do? I would like you to tell me how to do it more effectively.\u201d A TO can provide feedback from a different perspective. For example, especially for smaller, store-level tournaments, the uncertified TO and store employees may have more experience than you with logistical tasks because they\u2019re the ones running all those weeknight events that don\u2019t have judges. <\/span><\/p>\n

Similarly, while judges and TOs broadly share the same goal (run a smooth, fun event), each prioritizes different things. TOs are particularly concerned about ensuring that players have a good experience and so will continue to attend events at their store. As a result, TOs can provide some of the best feedback about how well you\u2019re achieving that goal.<\/span><\/p>\n

It might be best to ease your TOs into the feedback process by starting verbally, since written feedback is something that is alien to many people. It\u2019s fairly common in corporate culture, at least here in the U.S. But for those who haven\u2019t experienced yearly performance reviews and self-evaluations, written feedback can be intimidating. Starting with verbal feedback can familiarize TOs with the idea of providing it. <\/span><\/p>\n

Then hopefully all it takes to get a written review on Judge Center is a quick comment: \u201cHey, can you sign up for this website and write that down? It will help me remember what you\u2019ve said.\u201d Ultimately your emphasis on feedback to TOs is a message: \u201cI would like to be better at the job you\u2019re hiring me for so I can develop judging skills and provide you with an even better value for your money.\u201d<\/span><\/p>\n

Please join me in thanking John Reuben for his participation in the discussion and the excellent prompt. Happy 2017!<\/span><\/p>\n

If you\u2019d like to submit a question to the <\/span><\/i>Feedbag<\/span><\/i><\/a>, please <\/span><\/i>contact me<\/span><\/i><\/a> via JudgeApps.<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"

Hello and welcome to this month\u2019s edition of the Feedbag! Last time, we covered providing feedback to a judge while playing in their event. This month\u2019s prompt comes straight to us from the comments section of last month\u2019s article, courtesy of : I am of the opinion that feedback should also be solicited from the […]<\/p>\n","protected":false},"author":275,"featured_media":189,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[32,12,69],"tags":[23,13,14,70],"language":[78],"class_list":["post-781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-feedbag","category-joe-wiesenberg","category-tournament-organizers","tag-edited-by-angela-aliff","tag-feedbag","tag-joe-wiesenberg","tag-tournament-organizers","language-en"],"_links":{"self":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts\/781","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/users\/275"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/comments?post=781"}],"version-history":[{"count":3,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts\/781\/revisions"}],"predecessor-version":[{"id":784,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/posts\/781\/revisions\/784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/media\/189"}],"wp:attachment":[{"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/media?parent=781"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/categories?post=781"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/tags?post=781"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/feedback\/wp-json\/wp\/v2\/language?post=781"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}