{"id":3400,"date":"2017-05-31T04:30:33","date_gmt":"2017-05-31T03:30:33","guid":{"rendered":"http:\/\/blogs.magicjudges.org\/francais\/?p=3400"},"modified":"2018-11-02T10:42:26","modified_gmt":"2018-11-02T09:42:26","slug":"ancestral-recall-8-%e2%94%80-the-ultimate-customer-service","status":"publish","type":"post","link":"https:\/\/blogs.magicjudges.org\/francais\/2017\/05\/31\/ancestral-recall-8-%e2%94%80-the-ultimate-customer-service\/","title":{"rendered":"Ancestral Recall #8 \u2500 The Ultimate Customer Service !"},"content":{"rendered":"<p><em>Bonjour \u00e0 tous, bienvenue dans le dernier num\u00e9ro d&rsquo;Ancestral Recall consacr\u00e9 aux arbitres de salle. Pour relire la pr\u00e9c\u00e9dente parution, <a href=\"http:\/\/blogs.magicjudges.org\/francais\/2017\/05\/24\/ancestral-recall-7-%e2%94%80-back-or-not-back-up-that-is-the-question\/\">cliquez l\u00e0<\/a>.<\/em><\/p>\n<p>Voici une petite pr\u00e9sentation du bien nomm\u00e9 projet Customer Service, orient\u00e9 vous l\u2019aurez devin\u00e9 vers le service client et dont l&rsquo;id\u00e9e originale revient \u00e0 <span class='judge-tooltip'><a href='https:\/\/apps.magicjudges.org\/judges\/dci\/3223943112' >Marcos Sanchez<\/a><span class='avatar'><img width='200' height='200' src='https:\/\/apps.magicjudges.org\/dci\/avatar?dci=3223943112&size=200'><\/span><\/span>.<br \/>\n<!--more--><\/p>\n<figure style=\"width: 190px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full\" src=\"http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?multiverseid=9757&amp;type=card\" width=\"190\" height=\"265\" \/><figcaption class=\"wp-caption-text\">\u00ab Noooooooooonnnnnn ! \u00bb<\/figcaption><\/figure>\n<p>Le service client, c\u2019est la base de l\u2019arbitrage peu importe le niveau ou le tournoi concern\u00e9. Ce projet contient des documents et autres astuces vous permettant d\u2019\u00eatre le plus proche possible des joueurs lorsque vous arbitrez.<\/p>\n<p>Depuis quelque temps, la s\u00e9rie des booklets pour aider les arbitres lors des avant-premi\u00e8res sont traduits et vous offrent un fil conducteur pour votre annonce de d\u00e9but de tournoi. Le dernier en date est celui d\u2019<a href=\"https:\/\/blogs.magicjudges.org\/playerexperience\/2017\/04\/21\/guide-dannonce-et-informations-pour-les-avant-%E2%80%8Bpremieres-amonkhet\/\">Amonkhet<\/a><\/p>\n<p>(Merci \u00e0 l\u2019\u00e9quipe de <span class='judge-tooltip'><a href='https:\/\/apps.magicjudges.org\/judges\/dci\/1206310286' >Sophie Pag\u00e8s<\/a><span class='avatar'><img width='200' height='200' src='https:\/\/apps.magicjudges.org\/dci\/avatar?dci=1206310286&size=200'><\/span><\/span> pour leur traduction \ud83d\ude42 )<\/p>\n<p>Vous pourrez \u00e9galement trouver d\u2019autres ressources int\u00e9ressantes sur le service client (certaines remont\u00e9es par Ancestral Recall) sur le \u00ab <a href=\"https:\/\/blogs.magicjudges.org\/playerexperience\/\">Player Experience Blog<\/a> \u00bb.<\/p>\n<p>J\u2019esp\u00e8re que les num\u00e9ros du mois de mai vous ont plu et vous dit \u00e0 la semaine prochaine pour un nouveau cycle ! \ud83d\ude09<\/p>\n<p>Charly<\/p>\n<h3>D\u00e9couvrir le projet : <a href=\"https:\/\/blogs.magicjudges.org\/playerexperience\/\">Player Experience Blog<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Bonjour \u00e0 tous, bienvenue dans le dernier num\u00e9ro d&rsquo;Ancestral Recall consacr\u00e9 aux arbitres de salle. Pour relire la pr\u00e9c\u00e9dente parution, cliquez l\u00e0. Voici une petite pr\u00e9sentation du bien nomm\u00e9 projet Customer Service, orient\u00e9 vous l\u2019aurez devin\u00e9 vers le service client et dont l&rsquo;id\u00e9e originale revient \u00e0 .<\/p>\n","protected":false},"author":176,"featured_media":3292,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[143],"tags":[157],"language":[175],"class_list":["post-3400","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article_a_la_une","tag-ancestral-recall","language-fr_fr"],"_links":{"self":[{"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/posts\/3400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/users\/176"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/comments?post=3400"}],"version-history":[{"count":7,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/posts\/3400\/revisions"}],"predecessor-version":[{"id":3421,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/posts\/3400\/revisions\/3421"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/media\/3292"}],"wp:attachment":[{"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/media?parent=3400"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/categories?post=3400"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/tags?post=3400"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/francais\/wp-json\/wp\/v2\/language?post=3400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}