{"id":38,"date":"2015-09-18T18:04:18","date_gmt":"2015-09-18T18:04:18","guid":{"rendered":"http:\/\/blogs.magicjudges.org\/playerexperience\/?p=38"},"modified":"2016-09-27T12:47:23","modified_gmt":"2016-09-27T12:47:23","slug":"prerelease-tips-and-gathering-feedback-battle-for-zendikar-edition","status":"publish","type":"post","link":"https:\/\/blogs.magicjudges.org\/playerexperience\/2015\/09\/18\/prerelease-tips-and-gathering-feedback-battle-for-zendikar-edition\/","title":{"rendered":"Prerelease Tips and Gathering Feedback, Battle for Zendikar Edition"},"content":{"rendered":"<p style=\"text-align: left\"><span style=\"font-weight: 400\"><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-110\" src=\"http:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/BFZ-Prerelease-Guide-Logo-bigger-trimmed-300x132.png\" alt=\"BFZ-Prerelease-Guide-Logo-bigger-trimmed\" width=\"300\" height=\"132\" srcset=\"https:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/BFZ-Prerelease-Guide-Logo-bigger-trimmed-300x132.png 300w, https:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/BFZ-Prerelease-Guide-Logo-bigger-trimmed.png 500w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>Your store runs a great prerelease. It\u2019s fun, players show up and are happy cracking packs from a new set, and have a blast jamming Magic with their buddies with cards they\u2019ve never seen before. Awesome.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You know what, though? \u00a0The store up the highway <\/span><i><span style=\"font-weight: 400\">also <\/span><\/i><span style=\"font-weight: 400\">runs a great prerelease. And they do it differently. That\u2019s cool. \u00a0What can you learn from them, and them from you?<\/span><\/p>\n<p><span style=\"font-weight: 400\">The goal of this article is to talk about some of the common things we are doing at prereleases, things you may not do at your prereleases that could improve them, and some Battle for Zendikar specific things that will make your event exciting.<\/span><\/p>\n<h3 style=\"text-align: left\"><b><p><img  style='float:right'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Military Intelligence'><\/p>Survey Background<\/b><\/h3>\n<p><span style=\"font-weight: 400\">This summer at the Magic Origins prereleases, we ran a survey across a number of stores, talking to players for feedback on how their prerelease experiences went. \u00a0Some of this article will talk about the survey information we gathered, and how you can gather similar data at your store so you can find out what players like and don\u2019t like about your prereleases.<\/span><\/p>\n<h2 style=\"text-align: left\"><b>Communication<\/b><\/h2>\n<p><span style=\"font-weight: 400\"><p><img  style='float:left'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Hatching Plans'><\/p>The majority of comments and criticism came from a fundamental issue of communication between the judge and the players. \u00a0This is one of the most important things that can help both your effectiveness as a judge and the amount of enjoyment players get out of your events.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Effective communication first begins with making sure that you\u2019re establishing the proper expectations for how the event is going to be run. \u00a0Will there be side events, special deals in the store for prerelease participants, or other events you want the players to be made aware of? Will start times be adjusted in case of late comers to the store and the TO wanting to make sure they can get everyone involved that they can? <\/span><\/p>\n<p><span style=\"font-weight: 400\">Make sure that you have all the information you need before you can effectively communicate it to your players, and make sure to get that out to everyone during your announcements so you can focus on the event as it\u2019s happening.<\/span><\/p>\n<h2 style=\"text-align: left\"><b>Announcements<\/b><\/h2>\n<p><span style=\"font-weight: 400\"><p><img  style='float:left'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Sound the Call'><\/p>The most important thing about prerelease announcements is clarity. \u00a0Make sure to have very clear instructions at the beginning, especially when it comes to logistics.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Where players should be sitting to receive their card pool, what they will be getting, when you will begin deckbuilding, where the land is, where pairings will be posted, and how to report match results so you can enter them quickly. This is a lot of official things we talk about every event which will bore some store regulars, and that\u2019s OK. \u00a0You\u2019re making sure everyone is on the same page with your announcements and that everything is 100% clear to everyone involved.<\/span><\/p>\n<table class=\"alignright\" style=\"width: 247px;height: 800px;border-color: #000000;background-color: #f7f499\" border=\"1px\" width=\"247\">\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center\"><span style=\"text-decoration: underline\"><strong>Information Aids<\/strong><\/span><\/p>\n<p><strong>Announcement Helper<\/strong><br \/>\nWe have put together a one-page announcement aid for your prerelease. \u00a0It covers all the things you want to know and talk about at the start of the event.<br \/>\n<a href=\"http:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/BFZPrereleaseAnnouncementGuide.pdf\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-65 size-full\" src=\"http:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/Announcement-Guide-Thumbnail.png\" alt=\"Announcement Guide Thumbnail\" width=\"98\" height=\"125\" \/><\/a><br \/>\n<strong>Leaflet<br \/>\n<\/strong>We also have a more in-depth info leaflet. \u00a0The first two pages are general event info &#8211; feel free to print and share this if you would like. \u00a0The third and final\u00a0page is a few things for you to remember as you run your events.<br \/>\n<a href=\"http:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/BattleforZendikarPrereleaseInfoLeaflet.pdf\" target=\"_blank\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-68 size-full\" src=\"http:\/\/blogs.magicjudges.org\/playerexperience\/files\/2015\/09\/Leaflet-Thumbnail.png\" alt=\"Leaflet Thumbnail\" width=\"198\" height=\"121\" \/><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>What Should Your Announcements Cover?<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Welcome! (Introduce the store, yourself, thank players for coming)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Deckbuilding Guidelines (40 Card Minimum, continuous build, Regular REL)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Remind players what could result in a DQ (Rolling a die, Bribery, Aggressive Behavior)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">New Rules (Vancouver Mulligans, No Seeded Packs, Devoid, Ingest, etc)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">2HG Rules if applicable<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Time\/Round Limits (minimum 30 minute deckbuild usually until everyone is clearly done, 50 min rounds)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Prize Support (confirm with TO before announcing)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Questions on specific card interactions? (Be Prepared!)<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Remind everyone to HAVE FUN!<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Make sure to tailor your announcements to your store and your players. \u00a0If the players at your shop tend to leave all their prerelease material laying around, ask them to keep an eye on their stuff so nobody mixes their cards together by accident or loses their stuff. \u00a0If you know there are a lot of smokers in the crowd, remind them of round times a little more aggressively so they know when they should be out smoking and when they should get back in the store to get playing. <\/span><br \/>\n<span style=\"font-weight: 400\">If you feel there are more newer players who don\u2019t play often in tournaments, make sure to remind the room about improperly determining the results of a match. Consider adding an announcement in the last two rounds reminding everyone something along the lines of \u201cWe\u2019re having a lot of fun, and want to keep it that way, so make sure that these last few matches are determined by playing Magic and not offering anything to your opponent for a result!\u201d<\/span><\/p>\n<h2 style=\"text-align: left\"><b>Event Efficiency<\/b><\/h2>\n<p><span style=\"font-weight: 400\"><p><img  style='float:left'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Urza%27s Blueprints'><\/p>One of the easiest points where you can begin in making sure that the Prereleases are as positive and fun for your players is being well prepared for the event, and making sure that it runs smoothly and on time. <\/span><\/p>\n<p><span style=\"font-weight: 400\">There are a lot of standard things the store should have &#8211; most of these you won\u2019t have to worry too much about. \u00a0Computer with WER, printer with plenty of ink or toner, existence of product and tables are all things the TO is responsible for. \u00a0Checking in on these is good, but should not need more than a little bit of confirmation.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Having a plan for the room is also helpful to be able to navigate collecting sealed decklists (if you opt to use them &#8211; most prereleases should not use decklists), for distributing sealed pools, and making sure your players can find their seats quickly. Also, clearly marking landmarks such as where pairings will be posted can save a lot of time turning rounds over. A clean and clearly laid out room reinforces a professional and efficient experience for everyone involved. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Finally, making the event run properly includes a special emphasis on deck build. This is the time where you can really get to know your players and demonstrate to them that you know them and care about their experience. Our survey shows that players want to see their judges more involved with helping them get better at the game. You can find certain players you have gotten to know and help them out with their builds if they need it, or help them decide between builds that they end up on the fence about. This may be for more inexperienced players but this is the point where you can show them that you&#8217;re there to help, not just issue them game losses and whatnot in the future. <\/span><\/p>\n<h2 style=\"text-align: left\"><b>Judge Perception<\/b><\/h2>\n<p><span style=\"font-weight: 400\"><p><img  style='float:left'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Silent Arbiter'><\/p>While communication between judges and players was certainly the most mentioned as a result of our survey, there was a startlingly high number of comments made about how judges are perceived by the players. <\/span><\/p>\n<p><span style=\"font-weight: 400\">Whether it be a passive and silent arbiter, or an uninterested robot who could easily be replaced by the internet (real examples from our survey!) it&#8217;s difficult for some players to understand who we are, what we do, and most importantly what we bring to the game. <\/span><\/p>\n<p><p><img  style='float:right'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Stand Together'><\/p><span style=\"font-weight: 400\">So how can you make sure that the prerelease is fun for everyone involved? It&#8217;s simple. Have fun yourself! Many judges who get the most positive reviews from players often get commented that it seems that they&#8217;re having fun, and that&#8217;s absolutely infectious to players. Engage the room, get excited when someone casts a monstrous Eldrazi, opens an Ulamog or Planeswalker, and just find ways to make sure you&#8217;re having as much fun as you can and you will be remembered positively for it. <\/span><\/p>\n<h2><b>Player Feedback<\/b><\/h2>\n<p><span style=\"font-weight: 400\"><p><img  style='float:left'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Question Elemental'><\/p>We strongly encourage every judge who works closely with a single store to gather feedback on their performance, either in the form of a survey or something less formal. How you become better at anything comes down to repetition with constant feedback. Just as in our Reviews on Judge Apps, and how we advise each other with feedback at events, our players are the best source for honest unbiased feedback on how well you&#8217;re performing, and where you can perhaps improve. <\/span><\/p>\n<p><span style=\"font-weight: 400\">We ended up taking this survey at the Magic Origins prerelease, and a note from many judges were that they asked random players for a few minutes of their time between rounds and would ask a few standardized questions, but try to have genuine conversations as to how they felt and explore topics that the players brought up when being questioned. <\/span><\/p>\n<p><p><img  style='float:right'  class='lems-mtg-cardimg' src='http:\/\/gatherer.wizards.com\/Handlers\/Image.ashx?size=small&type=card&name=Sage%27s Row Denizen'><\/p><span style=\"font-weight: 400\">So please, feel free to put together some questions that can help you understand where you can provide a better experience for your players. Be sure to ask for complete honesty, and ask for things that may be more specific to your LGS &#8211; how has your performance been in the past? Do they have any negative experiences from the past they&#8217;d like to discuss or mention? What positive memories do they have of judges? You can even ask what they feel about how the Battle for Zendikar prerelease is being run and proactively start working on what you&#8217;re going to do for Oath of the Gatewatch!<\/span><\/p>\n<h2><b>Time For YOUR Feedback<\/b><\/h2>\n<p><span style=\"font-weight: 400\">Now it&#8217;s time for us to turn the table on you. What do you want to see from this project? How do you feel you could use improvement or training, and how could we best present that for you?<\/span><\/p>\n<p>Drop us a line at\u00a0<a href=\"mailto:MTGPlayerExperience@gmail.com\" target=\"_blank\">MTGPlayerExperience@gmail.com<\/a> &#8211; we love to talk about what Judges can be doing better. \u00a0If you are interested in being part of the Customer Service project, as a judge or player, get in touch with <span class='judge-tooltip'><a href='https:\/\/apps.magicjudges.org\/judges\/dci\/79600362' >Rob McKenzie<\/a><span class='avatar'><img width='200' height='200' src='https:\/\/apps.magicjudges.org\/dci\/avatar?dci=79600362&size=200'><\/span><\/span> and he can get you added.<\/p>\n<p>&nbsp;<\/p>\n<h2><strong>Credits<\/strong><\/h2>\n<p><div class=\"wp-caption alignnone judgeimg\"><a href=\"https:\/\/apps.magicjudges.org\/judges\/dci\/3223943112\"><img src=https:\/\/apps.magicjudges.org\/dci\/avatar?dci=3223943112&size=200 alt=\"Marcos Sanchez\nArticle\"><\/a><p class=\"wp-caption-text\"><strong>Marcos Sanchez<br \/>\n<\/strong>Article<\/p><\/div><div class=\"wp-caption alignnone judgeimg\"><a href=\"https:\/\/apps.magicjudges.org\/judges\/dci\/9223773037\"><img src=https:\/\/apps.magicjudges.org\/dci\/avatar?dci=9223773037&size=200 alt=\"AJ Kerrigan\nSurvey Management\"><\/a><p class=\"wp-caption-text\"><strong>AJ Kerrigan<\/strong><br \/>\nSurvey Management<\/p><\/div><br \/>\n<div class=\"wp-caption alignnone judgeimg\"><a href=\"https:\/\/apps.magicjudges.org\/judges\/dci\/1203031923\"><img src=https:\/\/apps.magicjudges.org\/dci\/avatar?dci=1203031923&size=200 alt=\"Jacob Kriner\nPrerelease Announcement Helper and Leaflet\"><\/a><p class=\"wp-caption-text\"><strong>Jacob Kriner<\/strong><br \/>\nPrerelease Announcement Helper and Leaflet<\/p><\/div><div class=\"wp-caption alignnone judgeimg\"><a href=\"https:\/\/apps.magicjudges.org\/judges\/dci\/7102046136\"><img src=https:\/\/apps.magicjudges.org\/dci\/avatar?dci=7102046136&size=200 alt=\"Charles Featherer\nPrerelease Announcement Helper and Leaflet\"><\/a><p class=\"wp-caption-text\"><strong>Charles Featherer<\/strong><br \/>\nPrerelease Announcement Helper and Leaflet<\/p><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey!  Let&#8217;s talk about some of the common things we are doing at prereleases, things you may not do at your prereleases that could improve them, and some Battle for Zendikar specific informatin that will make your prerelease exciting.<\/p>\n<p>We also talk about gathering feedback for improving your prerelease experience over time &#8211; the goal is to make every event better.<\/p>\n","protected":false},"author":69,"featured_media":109,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[4,5],"tags":[],"language":[38],"class_list":["post-38","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","category-prerelease","language-en"],"_links":{"self":[{"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/posts\/38","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/users\/69"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/comments?post=38"}],"version-history":[{"count":46,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/posts\/38\/revisions"}],"predecessor-version":[{"id":118,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/posts\/38\/revisions\/118"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/media\/109"}],"wp:attachment":[{"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/media?parent=38"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/categories?post=38"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/tags?post=38"},{"taxonomy":"language","embeddable":true,"href":"https:\/\/blogs.magicjudges.org\/playerexperience\/wp-json\/wp\/v2\/language?post=38"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}