Introduction to Coaching

The New Year is a convenient time to make changes big and small. We make resolutions and goals in an attempt to alter the fabric of our lives for the better. Here at the Feedback Loop, we’re going to be altering our content for 2017 (hopefully for the better). We’ll still be bringing you quality blog posts on the art of feedback and reviews on a weekly basis every Tuesday, but there’s going to be more consistency to the material in two important ways. First, we’re going to have themed

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The Carrot and the Stick

There has long been a difference of opinions about the proper application of carrot versus stick--positive versus negative reinforcement--in encouraging the culture of feedback in the Judge Program. There’s really not much stick in the Judge Program when it comes to reviews these days. The current review-writing requirements are solely for advancement and maintenance. In the past, there was a “requirement” for L3s to write one review per event they judged with 10 or more judges on staff

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Giving Thanks

Thanksgiving. A holiday for eating turkey, watching football, and yes, giving thanks. “Thanks” is an important word in feedback, so much so that it is the name of my favorite book on the subject: Thanks for the Feedback by Douglas Stone and Sheila Heen. This book discusses feedback in three primary types: appreciation, coaching, and evaluation. I read a lot of pop psychology books. Malcolm Gladwell, Daniel Pink, the Heath brothers, Angela Duckworth. But among that library, Thanks for the

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Taking Selfies – Part Four

Welcome back to the thrilling conclusion of the self evaluation series. If you’re just joining me, be sure to go back to Parts One, Two, and Three. This week, as the second half of my advice on how to write your Level 3 Self Review, I’ll be covering the final five Qualities of a Premier Judge. TEAMWORK, DIPLOMACY, AND MATURITY Grouped Qualities like this can be difficult to write about because they encompass related, yet different, aspects of you. In fact, this Quality used to be two separate

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Taking Selfies – Part Three

Over the last couple of months we’ve explored the general value of introspection and self reviews. This value is one of the reasons that the Level 3 Advancement Process requires a comprehensive Self Review (in caps to distinguish it from normal self reviews). It’s important for L3s to be able to examine themselves honestly and critically. This month I’ll go over four of the Qualities of a Premier Judge (L3), as well as offer quick tips for using these qualities to evaluate yourself with

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Feedbacklash

A lot of great stuff has been written about the feedback process, especially how to deliver it: Talk to the person first. Send a draft of the review in e-mail form. Balance the positive and negative feedback. Here’s the problem: these points are all centered on sparing the feelings of the person receiving the feedback. We spend no time discussing the feelings of the person giving the feedback. Have you ever given feedback to someone only to have them react defensively? Maybe you felt like

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Taking Selfies – Part One

Self reviews are somehow simultaneously the easiest and hardest type of review. What makes them so, and how can you average those two sides out to find a happy medium? It’s common for newer judges to not even realize that writing a self review is a thing that they can do. With your first exposure to reviews likely being your L1 Advancement Review, it’s easy to get locked into the mindset that reviews are a peer-to-peer tool. But there’s a subtle hint in the review submission form; every

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Rejection Is Feedback, Too

As the judge manager for StarCityGames, I regularly send both acceptance and rejection emails to judges who apply to our events. I also regularly receive replies from people who get the latter. Many of these replies share common themes. For example, judges often respond to a rejection with something to this effect: “I’ve been declined for X events in a row (or X out of Y events), and I haven’t gotten any feedback on how I can get better.” If you or someone you know has ever expressed

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Feedback Accountabilibuddies

RIKI: The idea of an accountabilibuddy comes from fitness and exercise. It’s much easier to stick to a diet or workout plan when you do it with a friend. You can set up a competition between you if that type of thing motivates you. You can support each other through tough times. But most often, you have someone to talk to about the journey and check in with from time to time. With that introduction, let’s call upon my accountabilibuddy. Hey, Eric! ERIC: Early this year I set two goals

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