Penalty – Varies

Definition

A player loses connection to the game client in the middle of a game, or a player who has made contact with their opponent at the beginning of the round, loses contact for a significant period of time. If a Tournament Official reaches out and does not get a response from a player, that player may be considered Disconnected.

Examples

1. A player during a game disconnects and reconnects to the game before running out of timeouts.
2. A player checks in for their match then says nothing to their opponent for 10 minutes.
3. A player loses power in the middle of a combat step.

Additional Remedy

Any turns, parts of a turn, or timeouts lost during the disconnect will not be awarded back to the disconnected player, no penalty is needed.

If the disconnect causes a player to lose the game in the MTG Arena client, that game will be treated as a loss for the disconnected player. This will require the match to be restarted if that game win would not have ended the match.

To restart the match, players should Challenge each other using the same method they did at the start of the round. Players should manually concede games until the match score is correct. The disconnected player should get the choice to play or draw in the next game.

If we are nearing the end of a Round, Judges may reach out to players in a match that has not been reported to confirm they are still playing. If either player responds, the match should be considered active and should resolve appropriately. If neither player responds after a predetermined and published period of time, the match should be considered a double loss.

Upgrade: Any player who is disconnected from their opponent for any reason for 10 or more minutes will be assumed to have forfeited the match and receive a Match Loss.